The Experience Innovation Network fosters partnerships with health system executives across organizations to transform healthcare experience and outcomes. Founded by Bridget Duffy, MD, the first healthcare Chief Experience Officer (CXO) in the United States, this network of industry pioneers is accelerating the discovery and adoption of innovations that restore the human connection to healthcare, improving clinical outcomes, increasing patient and staff satisfaction, driving physician loyalty, and creating market differentiation.
The increasing complexity of medicine has broken our ability to connect with our patients, our colleagues, and the joy of our work. To heal healthcare, we envision a Connected Healing Ecosystem of people, process, and technology that fosters respectful, empathetic interactions; builds trust; eases suffering; and restores the human connection to healthcare.
The Experience Innovation Network helps members discover big ideas, accelerate the execution of best and next practices, and put the science behind the human experience of care.